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Microsoft Report: Which Professions Are Already Being Replaced by AI

07.08.2025 09:37:00
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In a new report, Microsoft researchers examine professions that are highly likely to be replaced by AI. The report is especially relevant, since large employers such as Amazon and Intel are already suspending hiring for a number of positions and conducting mass layoffs.

It is noteworthy that the report used anonymized data from more than 200 thousand user dialogues with Microsoft Copilot, a publicly available AI.

Most often, users turned to this Copilot for information and help in writing texts, while the AI ​​itself informed, trained and consulted those who contacted them.

The most common scenarios for turning to AI, according to the report:

- Sales, communication with clients;
- Language translations;
- Image creation, creative tasks;
- Consulting and providing recommendations to others;
- Training and teaching;
- Data or information analysis.

The report demonstrated which professions most closely intersect with the capabilities of AI. The leaders include translators, historians, writers, and content creators. Sales and customer service specialists (which accounts for about 5 million jobs in the US) will also find themselves in the AI ​​competition zone.

"Intellectual" professions related to IT, mathematics, and office work are also at high risk.

The study also notes positions that can be replaced by AI agents - call center operators, travel agents, concierges, brokerage clerks, editors, promoters, and others.

Although Microsoft emphasizes that the high applicability of AI does not mean automatic replacement of people in these areas, the list of susceptible professions quickly spread across the media and social networks.

It is worth realizing that such news appears against the backdrop of companies like IBM freezing thousands of vacancies, hoping to replace them with AI in the next 5 years. AI may not replace humans in these jobs overnight, but understanding the risks and being prepared to adapt to change is becoming an increasingly important part of the professional future.

(text translated automatically)